RETURNS & REFUNDS

Due to the cosmetic nature of our products we do not offer returns on any opened/used items. Unopened and unused items can be returned within 14 days of you receiving them if you are unsatisfied with your order for a full refund or exchange. 

Should a customer wish to return item/s from their order, they will need to pay for tracked postage.

Returns are not accepted for any final sale items.

We issue refunds direct to your chosen payment method within 2 working days.

If you require assistance with a return or receiving a refund, please contact us at customerservice@boneidolbeauty.com